About us
A single voice access point for all Government Information & Grievance Redressal.
Calling 333 from mobile and 09666789333 from land phone and abroad anyone can access:
- Information on the procedure of getting Government Services.
- Help desk for digital intermediary services.
- Citizens are able to get required information prior to obtaining a service.
- Contact information of Public Representatives and Government Staff.
- Complain and get remedy from various Social Problems like early marriage, dowry, drugs dealing, gambling, environment pollution, food adulteration, eve teasing etc.
- Information about Tourist Spots & different Districts;
333-One Stop Information Centre
- Accurate information on Government Services is offered to Citizens through a friendly and convenient one-stop information center, in Bangla language.
Grievance and complaints handling. - Citizens can get the required information before obtaining a service.
- Increase women’s engagement in economic activity
Help desk for digital intermediary services.
Easy and Hassle-free (reduced TCV) access to public services
Service reachable through a short-code number.
Capacity development and reduce digital divide in rural area
What we are
10.32%
NID
20.55%
Driving License
30.89%
Passport
30.18%
Birth Certificate
Repurposing 333 National Helpline
150k+
Social Challenges Addressed
10.0k+
Child Marriages Stopped
9.6M+
Total Call
Our Progress
One Number, Many Benefits: Exploring the Potential of 333 for Social and Economic Development in Bangladesh.
333 is a Voice Platform for Information and Grievance redress which ensures:
Centralized Helpdesk & Information Center
Proper Information through centralized service point, creating less hassle.
Give to your Sponsored Child and their Families
Sometimes you want to go beyond the “basics” to give your sponsored family additional opportunity and support.
Volunteer Opportunities! Enrich the lives of the community
Availability of transparent and regularly updated government information
STOP Early Marriage 10 K+
Case Study: 333 Prevents Child Marriage
- Asma Akhter, a 15-year-old girl from Syednagar village in Faridganj upazila, saved herself from an early marriage by calling the helpline number 333.
- Officials from the upazilla administration promptly responded and foiled the marriage attempt.
- A mobile court fined Asma’s father and obtained a written undertaking to prevent any further attempts to marry her off early.
- Police and local authorities were present during the intervention to ensure a successful outcome
